Privacy Policy & Data Protection 

MACROFIX Privacy Policy might apply when you visit the MACROFIX website. The MACROFIX Privacy Policy is accessible for audit by means of "Terms and Conditions/Privacy Policy" link that appears on the MACROFIX website. If you have not read the MACROFIX Privacy Policy said in this, then please do so prior to agreeing to the Terms and Conditions/Privacy Policy. You concur that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to MACROFIX over the phone, electronically or otherwise, is not confidential or proprietary to you. When you ask for the services, the following information will be collected and sent from your personal computer to MACROFIX via an internet connection. 

The data provided by you to MACROFIX service representative over the telephone or entered by you into MACROFIX online interface when requesting the Services; and 

The type and version of operating system and Internet browser used by your PC. 

During your Services session, if a Support Software Tool is installed, the following information might be gathered from your computer by the Support Software Tool and sent to MACROFIX through secured connection. 

The number of files scanned, threats found, and threats fixed by the Support Software Tool. 

The type of threats found. 

The number and type of threats remaining that have not been fixed by the Support Software Tool. 

Whether a firewall is active. 

Whether antivirus software is installed, running and up to date. 

Browser data including security and temporary file settings. 

System information related to the operating system, memory and disk space, proxy configuration and directory listings for the Support Software Tool. 

The security status of the computer as determined by the Support Software Tool. 

Installed programs and active processes information; and

Application log file information and registry data. 

In addition to this, MACROFIX, at its own discretion, depending upon the type of technical support issue, may choose to collect additional information. The greater part of the gathered information is essential for the delivery of the services including analyzing, diagnosing, resolving the incident or problem you have experienced and optimizing the functionality of MACROFIX products and services.  The information may be exchanged to MACROFIX in the United States or  other countries that may have less protective data protection laws than the region in which you are situated (counting the European Union), but MACROFIX has taken several measures so that the collected information, if exchanged, gets an adequate level of protection. 

The gathered data might likewise be disclosed by MACROFIX, if asked to do so by a law enforcement agency or official, as required or allowed by law or in response to a subpoena or other legal process. In order to promote awareness, detection and prevention of Internet security risks, MACROFIX may share certain information with research organizations and other security software vendors. The statics determined from the information might additionally be used by MACROFIX to track and publish reports on the security risk trends.