macrofix Terms of Service

Last Modified: March 26, 2012

Thank you for using macrofix! These terms of service (the “Terms”) govern your access to and use of macrofix (“we” or “our”) websites and services (the “Services”), so please carefully read them before using the Services.

By using the Services you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms. In that case, “you” and “your” will refer to that organization.

You may use the Services only in compliance with these Terms. You may use the Services only if you have the power to form a contract with macrofix and are not barred under any applicable laws from doing so. The Services may continue to change over time as we refine and add more features. We may stop, suspend, or modify the Services at any time without prior notice to you. We may also remove any content from our Services at our discretion.

Your Stuff & Your Privacy

By using our Services you provide us with information, files, and folders that you submit to macrofix (together, “your stuff”). You retain full ownership to your stuff. We don’t claim any ownership to any of it. These Terms do not grant us any rights to your stuff or intellectual property except for the limited rights that are needed to run the Services, as explained below.

We may need your permission to do things you ask us to do with your stuff, for example, hosting your files, or sharing them at your direction. This includes product features visible to you, for example, image thumbnails or document previews. It also includes design choices we make to technically administer our Services, for example, how we redundantly backup data to keep it safe. You give us the permissions we need to do those things solely to provide the Services. This permission also extends to trusted third parties we work with to provide the Services, for example Amazon, which provides our storage space (again, only to provide the Services).

To be clear, aside from the rare exceptions we identify in our Privacy Policy, no matter how the Services change, we won’t share your content with others, including law enforcement, for any purpose unless you direct us to. How we collect and use your information generally is also explained in our Privacy Policy.

You are solely responsible for your conduct, the content of your files and folders, and your communications with others while using the Services. For example, it’s your responsibility to ensure that you have the rights or permission needed to comply with these Terms.

We may choose to review public content for compliance with our community guidelines, but you acknowledge that macrofix has no obligation to monitor any information on the Services. We are not responsible for the accuracy, completeness, appropriateness, or legality of files, user posts, or any other information you may be able to access using the Services.

Sharing Your Stuff

The Services provide features that allow you to share your stuff with others or to make it public. There are many things that users may do with that stuff (for example, copy it, modify it, re-share it). Please consider carefully what you choose to share or make public. macrofix has no responsibility for that activity.

Your Responsibilities

Files and other content in the Services may be protected by intellectual property rights of others. Please do not copy, upload, download, or share files unless you have the right to do so. You, not macrofix, will be fully responsible and liable for what you copy, share, upload, download or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Service.

You, and not macrofix, are responsible for maintaining and protecting all of your stuff. macrofix will not be liable for any loss or corruption of your stuff, or for any costs or expenses associated with backing up or restoring any of your stuff.

If your contact information, or other information related to your account, changes, you must notify us promptly and keep your information current. The Services are not intended for use by you if you are under 13 years of age. By agreeing to these Terms, you are representing to us that you are over 13.

Account Security

You are responsible for safeguarding the password that you use to access the Services and you agree not to disclose your password to any third party. You are responsible for any activity using your account, whether or not you authorized that activity. You should immediately notify macrofix of any unauthorized use of your account. You acknowledge that if you wish to protect your transmission of data or files to macrofix, it is your responsibility to use a secure encrypted connection to communicate with the Services.

Software and Updates

Some use of our Service requires you to download a client software package (“Software”). macrofix hereby grants you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Services. Your license to use the Software is automatically revoked if you violate these Terms in a manner that implicates our intellectual property rights. We hereby reserve all rights not expressly granted in these Terms. You must not reverse engineer or decompile the Software, nor attempt to do so, nor assist anyone else to do so. Our Services may update the Software on your device automatically when a new version is available. Our pause syncing feature pauses syncing of your files, but may not cease all data transfer, so you should exit the desktop client if you’d like to stop data transfer.

macrofix Property and Feedback

These terms do not grant you any right, title, or interest in the Services, Software, or the content in the Services. While we appreciate it when users send us feedback, please be aware that we may use any feedback, comments, or suggestions you send us or post in our forums without any obligation to you. The Software and other technology we use to provide the Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. These Terms do not grant you any rights to use the macrofix trademarks, logos, domain names, or other brand features.

Acceptable Use Policy

You will not, and will not attempt to, misuse the Services, and will use the Services only in a manner consistent with the macrofix Acceptable Use Policy.


macrofix respects others’ intellectual property and asks that you do too. We will respond to notices of alleged copyright infringement if they comply with the law and are properly provided to us. Such notices should be reported using our DMCA Process. We reserve the right to delete or disable content alleged to be infringing and to terminate repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is:

Copyright Agent
macrofix, Inc.
185 Berry St. Ste. 400
San Francisco, CA 94107

Other Content

The Services may contain links to third-party websites or resources. macrofix does not endorse and is not responsible or liable for their availability, accuracy, the related content, products, or services. You are solely responsible for your use of any such websites or resources. Also, if we provide you with any software under an open source license, there may be provisions in those licenses that expressly conflict with these Terms, in which case the open source provisions will apply.


Though we’d much rather you stay, you can stop using our Services any time. We reserve the right to suspend or end the Services at any time, with or without cause, and with or without notice. For example, we may suspend or terminate your use if you are not complying with these Terms, or use the Services in any way that would cause us legal liability or disrupt others’ use of the Services. If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases (for example, repeatedly or flagrantly violating these Terms, a court order, or danger to other users) where we may suspend immediately.

macrofix is Available “AS-IS”

Though we want to provide a great service, there are certain things about the service we can’t promise. For example, THE SERVICES AND SOFTWARE ARE PROVIDED “AS IS”, AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. (We are not shouting- it’s just that these disclaimers are really important, so we want to highlight them). macrofix will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Services or Software. Some states do not allow the types of disclaimers in this paragraph, so they may not apply to you.

Limitation of Liability



We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our sole discretion, is material we will notify you (for example via email to the email address associated with your account). Other changes may be posted to our blog or terms page, so please check those pages regularly. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Services.

Miscellaneous Legal Terms

THESE TERMS AND THE USE OF THE SERVICES AND SOFTWARE WILL BE GOVERNED BY CALIFORNIA LAW EXCEPT FOR ITS CONFLICTS OF LAWS PRINCIPLES. ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES OR SOFTWARE MUST BE LITIGATED EXCLUSIVELY IN THE FEDERAL OR STATE COURTS OF SAN FRANCISCO COUNTY, CALIFORNIA, AND BOTH PARTIES CONSENT TO VENUE AND PERSONAL JURISDICTION THERE. These Terms constitute the entire and exclusive agreement between you and macrofix with respect to the Services, and supersede and replace any other agreements, terms and conditions applicable to the Services. These Terms create no third party beneficiary rights. macrofix’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the Agreement will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights in these Terms, and any such attempt is void, but macrofix may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. macrofix and you are not legal partners or agents; instead, our relationship is that of independent contractors.

Privacy Policy

Macrofix is committed to protecting the privacy of personal information and computer information of the individuals provided by those using Macrofix products and services. The privacy policy explains how we gather information, what we do with the data and how we safeguard data.

By using Macrofix website, the products or services and in particular if you have registered with US to create an account, you are consenting to the use of personal information as explained in this privacy policy.

Your privacy is our priority

Macrofix accords high importance to privacy of personal information and understands that you expect privacy and security for all your personal information. We understand the need to safeguard and secure your personal information and we never hesitate to push limits of existing technology to ensure your personal information is protected at any cost and we make sure, we implement strict standards and policies designed to avoid misuse of personal information.

Information we gather

When you visit Macrofix, we collect both personal information and computer information from various sources to provide you improved products and services.

Information that you provide

Personal information is the information that is generally required when you register with us to create an account. You may be required to provide information like first name, last name, email address, gender and date of birth. Data of birth is required just to confirm that the user is not under the age of 13.

Information automatically collected

When you visit Macrofix website, certain information is automatically collected when you use the website, products or services. We collect information sent to us by your computer including computer ID, Computer Operating System, whether the computer is 64 or 32 bit, operating system category.

Computer ID: Computer ID is a unique ID of computers; generally it is based on hardware of the computer.

Computer operating system: Computer operating system is an important component of computer, it runs all other programs.

Computer 32 Bit OS: A 32 bit operating system has a 32 processor, which can handle 32 bit of o and 1 at a time.

Computer 64 Bit OS: A 64 bit operating system has a 64 processor, which can handle 64 bit of o and 1 at a time.

Operating system category: An Operating system is categorized as follows:

Multi-user: A multi user OS enables multiple users to run the same computer at the same

Multiprocessing: An OS that that support using a program on more than one computer processor.

Multitasking: An OS that is capable of running more than one program to run at the same time

Multithreading: Operating system that enables different part of a program to run simultaneously

How we use the information:When we collect the personal information it is only to provide you customize experience, while doing so we ensure that your personal information will be treated with utmost confidentiality. The information we gather about you will be used to verify your account, to register you as a customer, to send email notifications to update you about products or services, to notify you about special deals or discounts, offers or gain or to get customer feedback about the products or services to improve Macrofix services.


Macrofix has a referral plan that rewards those who spread the word about Macrofix products and services. Under this referral plan, if you refer a friend or someone and if that friend decides to use our products or services, you will get one free service technical service request. Your referral can also avail the opportunity to refer a friend and get one free technical service request.


We have designed various plans for our customers that are tailored to our client’s uniqueneeds. Get started by learning about the different kinds of plans.


Under this plan, you can get quick help from Macrofix Technicians with our 24/7 Live chat service, with this you can chat one-on-one with a Technical support with NO Charges. With a freecredits plan you get Live chat support for most issues but you get very limited support when compared other plans.

Premium Credits

When you are clueless about critical issues like internet not starting or a nasty virus disable your computer and you are unable to solve the issue at that time, you can purchase PremiumCredits that enables you to contact our Technical team via phone 24/7.With PremiumCredits plan, you will get access to the best technical support, you get a direct Tech phone number and quick resolution to any critical issue you may have with your computer.

Subscription: When you sign up for the subscription based Technical support which is Yearly or Monthly plans, you can enjoy unlimited minutes of technical support. As a Yearly or Monthly Subscriber, you will receive 24/7 dedicated Technical support services and other extra Privileged features.

Yearly Plan: When you Sign up for the Yearly Subscription you get the same unlimited technical support at great discounted prices however it requires one year commitment.

Monthly Plan: When you Sign up for the Monthly Subscription, you get the same unlimited technical support but not at discounted prices however the plan offers the flexibility of short term commitment.